Accessibility Statement
Last updated: April 2026. Optimal Research Sites is committed to making this website usable by every visitor, regardless of disability or assistive technology.
Our commitment
Clinical research depends on reaching participants from every background and ability. Designing accessible digital tools is part of how we do that. We aim for substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).
What we have implemented
- Semantic HTML structure with logical heading hierarchy
- Visible keyboard focus on every interactive element
- Sufficient color contrast across body text and interactive states
- Alt text or aria-hidden on every image used decoratively
- Form fields with persistent labels and clear error messages
- Reduced-motion support for users who prefer minimal animation
- Skip-friendly navigation and clear breadcrumb trails on every page
- Mobile-responsive layout that works at 320 px width and up
Known limitations
The embedded Google Maps element on the homepage and contact page is provided by a third party and may not meet every WCAG 2.1 AA criterion. The map is supplemented by a textual address and a "Get directions" link that work without the embed.
Compatible technologies
This website is designed to work with current versions of the following assistive technologies:
- VoiceOver on macOS and iOS
- NVDA and JAWS on Windows
- TalkBack on Android
- Dragon NaturallySpeaking
- Browser zoom up to 200 % without horizontal scrolling
Feedback & help
If you encounter an accessibility barrier on this website, or if you would like help submitting a pre-qualification by phone or in person, please contact us. We will respond as quickly as possible and offer the information you need in an accessible format.
- Phone: 386-218-5911
- Email: enroll@optimalresearchsites.net
- Visit: 2541 South Volusia Ave., Suite 100, Orange City, FL 32763
Formal complaints
If your concern is not resolved through direct contact, you may also file a formal complaint with the U.S. Department of Health and Human Services Office for Civil Rights, which enforces Section 504 of the Rehabilitation Act and the Americans with Disabilities Act for healthcare providers.